Introducing Troubleshooting: Fixing Ecobee4 Alexa Voice Command Issues. If you’re experiencing any problems with your Ecobee4 thermostat’s Alexa voice commands, you’ve come to the right place! Below, we have compiled a list of voice command examples that can help you troubleshoot and fix any issues you may be facing. Simply use these commands to interact with your device and resolve any problems you encounter. Explore the various categories of voice commands to find the solution you need.